Boo Casino Terms and Conditions

Introduction & Acceptance of Terms

When you create an account at Boo Casino, you agree to comply with our terms of service, our general rules, and any additional conditions linked to specific products or promotions. These Boo Casino terms of service are intended to explain, in plain language, how our platform works and what we expect from every player.

Your continued use of our website confirms ongoing acceptance of these rules. We may update or amend our policies where required for legal, operational, or compliance reasons. The latest published version will apply from the moment it is made available on our site. It is your responsibility to review these rules regularly and to stop using the platform if you no longer accept them.

Account Registration & Verification

To open an account, you must complete our standard registration process. This involves clicking Register, filling out the sign-up form with your personal information, confirming your account through the email confirmation message, and then logging in to activate any available no-deposit offer or making a qualifying deposit where required.

You may only register for an account if you are at least 18 years of age or the minimum legal age that applies to online gaming in your jurisdiction, whichever is higher. By registering, you confirm that you meet this requirement. We do not allow underage gambling under any circumstances, and any account believed to be opened or used by a person below the legal age may be suspended or closed immediately.

Because we operate under a licence issued by the Malta Gaming Authority, access to our services may be restricted in jurisdictions where online gambling is prohibited, limited, or otherwise unlawful. It is your responsibility to ensure that using our site is legal where you are located. We may refuse registration, block access, or suspend account activity if we reasonably believe a player is accessing our services from a restricted territory or in breach of applicable law.

We expect all registration details to be complete, accurate, and kept up to date. You must register in your own name and use information that belongs to you. You must not impersonate another person, create an account on behalf of someone else, or use false or misleading details.

In the factual information currently available to us, no specific verification documents are listed. Even so, we may still carry out Know Your Customer checks where required to keep an account active, process certain transactions, protect our platform, or meet regulatory obligations. This may include reviewing the personal information you submitted at registration and asking you to cooperate with reasonable identity or account checks. If requested verification is not completed in a satisfactory way, we may limit features on the account, delay transactions, suspend access, or close the account in line with our Boo Casino general rules.

Deposits, Withdrawals & Financial Rules

We support selected payment methods for account funding and cashouts, including Interac-compatible services, Visa, and Mastercard. The availability of a particular method may depend on your location, payment provider requirements, or the nature of the transaction.

All deposits must be made using a payment method that is registered in your own name and that you are legally entitled to use. We do not permit the use of third-party cards, shared payment credentials, anonymous funding arrangements, or any method intended to hide the true source of funds. We may decline a transaction where ownership, authorization, or source of funds cannot be reasonably confirmed.

Withdrawals are subject to internal review, account status, and compliance checks. Before we release funds, we may verify that the account has been used in accordance with these terms and that deposits and withdrawals reflect normal personal gaming activity. We may also refuse or delay a withdrawal if there are unresolved verification issues, signs of fraud, or evidence that the account has been used in a way that conflicts with anti-money laundering standards.

Our AML approach is based on basic but important principles:

• Funds must be deposited and withdrawn through lawful, personal payment methods.
• We may review transaction patterns that appear irregular, inconsistent, or unrelated to normal gameplay.
• We may restrict financial activity where we suspect misuse of the platform for money transfer or concealment purposes.
• We may request additional checks before processing withdrawals if required for compliance.

You are responsible for ensuring that any money deposited into your account comes from legitimate sources and is intended for personal gaming. Accounts must not be used as banking facilities or as a channel for moving funds between payment instruments.

If we identify chargebacks, reversed payments, unauthorized card use, or disputed deposits, we may suspend the account and recover related losses, fees, or administrative costs where permitted. Where a transaction has been credited in error, we reserve the right to correct the balance and reverse the mistaken amount. If you have any questions before making a payment, please contact support and review the relevant payment information on our site.

General Bonus & Promotional Terms

From time to time, we may make promotional offers available, including our welcome package of up to C$1,000 + 150 free spins. Based on the current offer structure available to us, this may include 100% up to C$500 on the first deposit, 50% up to C$200 on the second deposit, 100% up to C$300 on the third deposit, and a C$5 no-deposit free credit that has also been reported. Bonus availability may depend on eligibility, account status, and any promotional conditions published at the time.

Bonus funds are not the same as cash funds. Wagering requirements apply before bonus-related winnings can become withdrawable. The reported wagering requirement for bonus funds is 40x the deposit plus bonus, and winnings from free spins are subject to a 25x wagering requirement. You are responsible for checking whether a promotion has been activated correctly and whether all related conditions have been met before requesting a withdrawal.

We reserve the right to decline, withhold, revoke, or cancel a bonus where we believe a promotion has been claimed in bad faith or used in a way that conflicts with the purpose of the offer. This includes any attempt to gain an unfair advantage through technical abuse, coordinated activity, low-risk wagering patterns intended only to clear requirements, or repeated bonus claims outside the intended rules.

During wagering periods, additional limitations may apply to how bonuses can be used. This can include restrictions on eligible games, cashout eligibility, and maximum stake rules while wagering is active. Where such limits apply to a specific promotion, they form part of that promotion's conditions. A breach of those conditions may lead to bonus forfeiture, cancellation of related winnings, or suspension of promotional access.

Promotions are generally limited to one per player, household, payment method, shared device, or shared network environment where we reasonably determine this is necessary to prevent abuse. If anything in a promotion is unclear, please contact support before you opt in.

Prohibited Activities & Account Closure

To protect our players and our platform, certain conduct is strictly prohibited. A breach of these Boo Casino general rules may result in a warning, restrictions, suspended transactions, bonus cancellation, or full account closure.

Prohibited activity includes, but is not limited to:

• Creating or operating more than one account without our permission.
• Registering with false, incomplete, or misleading personal information.
• Using another person's identity or payment method.
• Using VPNs, proxy services, or other tools to bypass geographic restrictions or mask your true location.
• Fraud, attempted fraud, chargeback abuse, or unauthorized payment activity.
• Collusion, cheating, game manipulation, or using software or methods designed to obtain an unfair advantage.
• Abusing bonuses, promotions, or technical errors.
• Using the account for money transfer, commercial purposes, or any unlawful activity.

We reserve the right to monitor account activity for operational, security, and compliance purposes. Where we identify behaviour that appears irregular or in breach of our terms, we may investigate the account and temporarily limit access while the review is carried out. In serious cases, we may void bonuses, withhold affected winnings where justified, close the account, and take any further action available to us under applicable law and regulation.

If you wish to stop using our services, you may also choose to close your account by contacting support. For general navigation, you can return to the homepage at any time.

Licensing, Jurisdiction & Dispute Resolution

We operate under the supervision of the Malta Gaming Authority (MGA), Malta. Our policies, account controls, and compliance procedures are shaped by the regulatory standards that apply to our licensed activities. Where there is any conflict between local usage restrictions and access to our site, we may act in line with regulatory requirements and our internal compliance obligations.

If you have a complaint or believe there is an error affecting your account, the first step is to contact support through the official support options available on our website. Specific support channels and service hours are not listed in the factual information currently available here, so please refer to the contact section on our site for the current route.

We review complaints internally and aim to resolve them fairly and within a reasonable timeframe. If a dispute cannot be settled through our standard review process, it may be handled in accordance with the rules and supervisory framework connected to our MGA licence. For questions about these Boo Casino terms and conditions, please contact support before continuing to use the account.