Introduction & Our Privacy Commitment
We take the protection of your personal information seriously. At Boo Casino, safeguarding player data is a core part of how we operate. This policy explains what information we gather, why we collect it, and the steps we take to keep it secure. Our approach follows applicable regulations so you can use the site with confidence.
The Information We Collect
During registration we ask for basic personal details to set up your account. This includes the information entered in the sign-up form along with email confirmation. For ongoing compliance we may request verification documents when needed. Financial details are also collected to handle deposits and withdrawals through methods such as Interac, Visa, and Mastercard. These records allow us to process transactions correctly and meet our regulatory obligations.
We do not collect more information than necessary. Transaction history and game activity are logged to maintain account functionality and support responsible play. All data collection remains limited to what is required for account management and legal compliance.
How We Use Your Data
Your information helps us manage accounts, process withdrawals, and prevent fraud. We also use it to meet legal requirements tied to our MGA licence. Marketing messages may be sent from time to time, yet you can opt out at any point through your account settings or by contacting our team. Data use stays focused on delivering the service you expect and fulfilling our responsibilities as an operator.
We review data handling practices regularly to ensure they remain appropriate. This keeps processing transparent and aligned with player expectations.
Data Sharing & Third Parties
We do not sell player data. Information is shared only with partners who support core operations. These include game providers such as Evolution Gaming, payment processors for Interac, Visa, and Mastercard, and regulatory bodies connected to our Malta licence. Each partner is bound by strict confidentiality agreements. Sharing occurs solely when it is essential for service delivery or legal compliance.
Third-party access is limited and monitored. We require the same level of care from any organisation that receives data on our behalf.
Data Security & Retention
Technical measures such as SSL encryption and secure servers help protect information during transmission and storage. We retain records only for the period required by our regulatory body to satisfy anti-money laundering rules. Once that period ends, data is deleted or anonymised in line with legal allowances.
Regular reviews of security controls help maintain protection against unauthorised access. Retention periods are never extended beyond what the licence demands.
Your Privacy Rights & Contact Info
You can request access to your data, ask for corrections, or seek deletion where permitted by law. These rights are subject to regulatory limits that may require us to keep certain records. To exercise any right or discuss concerns, please use the Manage Account Settings area or reach out to our support team. We aim to respond clearly and within reasonable timeframes.
Further questions about data handling can be raised through the same channels. We treat every request with care and provide straightforward answers.